Did you have a good experience with us?
This place is amazing. I can't tell you how welcomed and helped I felt by this staff especially Rob and Davis. I came in a bunch over two month period and we didn't stop until we got the exact engagement ring and enhancer custom designed that I knew my Fiancé would lose it over. Not only did the jewelry come out better than I ever imagined some how we get it under budget! I cannot wait to come back to get my wedding band done here too. Love this place and staff!
I bought my fiance's wedding band from here because my mom has always used Grogan's in Florence ever since I was a little girl. I knew that I wanted to use them, but now living in North Carolina I was worried about the logistics of purchasing a ring over the phone. After visiting the store and picking out the ring, I contacted the store to get a price check and from there was put in contact with Mary Ann, who was an absolute dream to work with. She made sure that I got my order placed, answered my questions and calmed any fears I had about the distance. She followed up with me after the order to make sure I knew the ring had been delivered, and even text me back from her honeymoon to make sure that I was taken care of! I can't say enough about what a great experience I've had with Grogan Jewelers By Lon, and could go on and on about the great customer service I received from Mary Ann.
My husband and I have been Grogan Jewelers customers for over 10 years. We always work with Jay Klos, the owner. He is easy to work with and never pressures...READ MORE